Contact Harvard CRCL — Questions About Sweepstakes Casinos

Have a question about something you read on harvardcrcl.org, spotted an error in one of our reviews, or want to suggest a sweepstakes casino we haven't covered yet? This page explains the best way to reach us and what we can — and can't — help with.

What we can help with

Sweepstakes Casinos is an independent research and comparison site covering sweepstakes and social casinos available to players in the US. We're happy to hear from readers about:

Corrections to bonus terms, eligible states, or other details on a listed operator
Suggestions for sweepstakes casinos to research and potentially add to our list
Feedback on how we present offers, editorial ratings, or comparison tables
General questions about how the sweepstakes model works, including Gold Coins and Sweepstakes Coins
Media or partnership enquiries related to our editorial content

We're not a casino operator ourselves, so we can't process deposits, redemptions, or account-specific requests — those always need to go through the platform in question.

What we can't help with

Because Sweepstakes Casinos doesn't operate any of the sites we cover, we're not able to assist with:

Redeeming Sweepstakes Coins or checking the status of a prize redemption
Verifying your identity on a sweepstakes casino platform
Resolving a dispute over a bonus, promotion, or account balance
Password resets, login issues, or account deletion requests

For any of the above, the operator's own support team is the right first stop — most sweepstakes casinos list a help centre or contact option directly in their app or account settings. If your question involves whether a platform is available in your state, check the operator's terms directly, since eligibility changes and we always recommend verifying it before signing up.

Before you write in: a few things worth knowing

A lot of the questions we receive are already answered elsewhere on the site. It might save you time to check these first:

If you're wondering how the promotional sweepstakes model differs from traditional online gambling, or how "no purchase necessary" entry works, that's covered across our reviews rather than repeated here.
If you're unsure whether sweepstakes casinos are available where you live, remember that availability varies by state and some jurisdictions restrict or prohibit this model entirely — operators decide for themselves which states they serve, and that list can change.
If you have concerns about your own play habits, our Responsible Gambling page has resources worth reading before you continue.
For the legal terms that govern use of this site, see our Terms and Conditions.
To understand how we research and rate the operators we list, our About Us page walks through our editorial process.

How we handle your message

When you contact us, we ask for enough detail to actually address what you're raising — for example, which page or operator you're referring to, and what specifically looks wrong or unclear. We read every message, though we can't guarantee a personal reply to every one, particularly general feedback or suggestions that don't require a direct response.

We don't share reader correspondence with the operators we review, and reaching out to us has no bearing on how any site is ranked or rated on Sweepstakes Casinos. Our commercial relationships with some operators — where we may earn a commission if you sign up through a listed offer — never influence what we tell you, including in response to direct questions.

A note on age and eligibility

Sweepstakes Casinos is intended for adults of legal age only. Depending on the operator, sweepstakes casinos generally require users to be at least 18, though some platforms or states set the minimum age at 21. If your enquiry relates to an account belonging to someone under the applicable age requirement, that's a matter for the operator directly, in line with their own verification and eligibility rules.

Getting in touch

Whether you're flagging an outdated offer, asking about how a specific welcome bundle works, or letting us know about a new sweepstakes casino worth a look, we'd rather hear from you than have inaccurate information sit on the site. Use whatever contact method is provided alongside this page, include as much detail as you can, and we'll take it from there.